Name
How to Receive Criticism: Cognitive and Multicultural Approaches
Date & Time
Monday, June 15, 2020, 10:30 AM - 12:00 PM
Suzan Kamel-ElSayed Deirdre Pitts
Description

Mistakes in clinical practice may have life-or-death consequences for patients. Training in how to give and receive feedback has been emphasized in medical education for decades, yet medical practitioners continue to struggle with these practices. Giving feedback is difficult because it is not easy for a receiver to receive feedback. Current training programs lack an in-depth understanding of the causes of why receiving feedback is not easy. The purposes of this workshop are the following: 1) Fill this gap by identifying the shared weaknesses in human nature as the causes underlying the difficulty in receiving feedback, especially criticism, using a cognitive approach; 2) develop logical principles to manage the identified causes; 4) show the shared common wisdom of how to receive criticism through a multicultural approach; and 4) increase the level of awareness of one's subconscious, unconscious, and habitual behaviors related to receiving criticism. To reach these purposes, presentations and case discussions will be situated in the context of medical education, so that how our cognitive and multicultural approaches will enhance the effectiveness of the trainings in receiving criticism in the field of medical education.