Presented By: Maie Zagloul, Medical College of Wisconsin
Co-Authors: Buruj Mohammed, Medical College of Wisconsin

Purpose 
Patient-clinician racial discordance has proven to be a predictor of worse health outcomes for underrepresented groups. The Saturday Clinic for the Uninsured in Milwaukee, WI showed significant racial discordance between patients and volunteers. Studies have shown improving physician communication and providing bias training can help address these disparities. This project aimed to alleviate this discordance by developing a cultural humility and implicit bias training for student volunteers.

Methods
Student managers (n=14) were provided a 1.5-hour training which included time to reflect on personal experiences and how it informs the care they provide patients. Medical student volunteers (n=83) were provided with an abbreviated (30-min) version of this training. Attendees filled out a 5-question survey using a 5-point Likert scale to reflect on their understanding of cultural humility and implicit bias.

Results 
Preliminary analysis showed average scores from pre-to post-intervention increased by 1.00 point for student managers and 0.24 points for medical student volunteers. There was an increase in confidence scores for four of the five survey questions in both groups.

Conclusion 
Our project indicates that engagement of student volunteers in cultural humility and implicit bias training led to higher confidence scores.