Purpose
Feedback is a vital component of education, often solicited through course evaluations and peer assessments. However, a significant gap exists between expecting students to provide feedback and adequately preparing them to do so effectively. This often results in unhelpful or potentially detrimental feedback.
We address this challenge by integrating the Situation-Behavior-Impact (SBI) feedback framework into our curriculum. The SBI model offers a structured, concise, and actionable method for delivering constructive feedback.
By teaching this framework, we aim to improve the quality and effectiveness of student-generated feedback across various educational settings. This proposal addresses a critical yet often overlooked aspect of education, promising to contribute to more meaningful evaluations, improved peer interactions, and a more robust learning experience.
Methods
In Fall 2023, we piloted a one-hour module in our Community Service Learning & Leadership course to teach effective feedback principles and the SBI framework. The module structure:
Pre-assessment: Students completed a brief poll measuring initial confidence in identifying effective feedback qualities and using the SBI framework.
Workshop: One-hour instructional session on effective feedback principles and the SBI framework.
Post-Assessment
Students retook the initial poll to measure changes in confidence levels. This approach allowed us to assess the immediate impact on students' understanding and confidence in providing effective feedback using the SBI framework.
Results
Our pilot study showed significant improvements in students' confidence and abilities:
Identifying effective feedback qualities:
- Pre-module confidence: 69%
- Post-module confidence: 86%
Overall confidence in providing effective feedback:
- 89% of participants (121/136 students) reported increased confidence
- These students ""Agreed"" or ""Strongly Agreed"" they felt more confident post-module
Confidence in applying the SBI framework:
- 85% of students reported feeling confident in applying the SBI framework post-module
These results suggest the one-hour module effectively enhanced students' understanding of feedback principles and ability to apply the SBI framework.
Conclusion
The one-hour SBI Feedback module has demonstrated potential in equipping students with essential skills for effective feedback delivery. Our preliminary results show a marked increase in student confidence across multiple feedback-related competencies.
To validate and expand upon these initial findings, we plan to conduct a more rigorous study in Fall 2024. This follow-up research will employ a formal methodology to corroborate our initial observations and potentially uncover additional insights into the module's efficacy.
This approach promises to address a critical gap in higher education, potentially leading to more meaningful evaluations, improved peer interactions, and a more effective learning environment overall.