As global learning opportunities expand, virtual exchange programs have become an essential platform for students to engage with international peers, enhancing cultural awareness and communication skills. This study explores the effectiveness of virtual exchange projects in fostering intercultural communication competencies among U.S. students, focusing on an exchange experience with students from an agricultural-based university in Honduras. Grounded in experiential and transformative learning theories, which emphasize reflection and personal development in intercultural interactions, the study investigates how such exchanges impact students' perceptions, communication, and empathy.
The research objectives were to (1) assess changes in U.S. students' attitudes toward cultural differences, focusing on openness and curiosity, (2) examine the development of communication skills and empathy through intercultural interactions, and (3) explore the evolution of cultural knowledge and self-awareness due to the exchange experience.
An explanatory mixed-methods approach was used, where 33 U.S. students participated in the virtual exchange, completing pre- and post-surveys, and 10 were purposively selected for one-on-one interviews. The findings revealed that virtual exchange experiences significantly enhanced U.S. students’ intercultural communication competencies. Participants reported increased openness toward other cultures, a deeper understanding of their cultural identities, and improved communication skills with peers from diverse backgrounds. Additionally, students expressed heightened empathy and adaptability in their communication styles, enabling them to navigate cultural differences more effectively.
Based on these findings, the study recommends integrating virtual exchange projects into academic curricula to promote intercultural competence. Structured reflection activities are especially beneficial, as they allow students to critically assess their interactions and deepen their understanding of cultural dynamics. Future research should explore the long-term effects of virtual exchange programs on students' global competencies and intercultural communication skills, further investigating the impact on their personal and professional development.
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