This session addresses the isolation often felt by online students in asynchronous programs and presents strategies to foster inclusion and student success. A key objective is to demonstrate how an online Community Hub can enhance engagement, support, and a sense of belonging, ultimately improving student satisfaction and reducing withdrawal rates. The session outlines the hub’s development and implementation through a three-step approach launched in 2023.

The first step created a Canvas home site to orient new distance education (DE) students in Agricultural and Life Science programs, clarify program structures, and provide direct access to support. The second step integrated DE students into the department, through a virtual tour and meet and greet with faculty, to inclusion in weekly seminars, milestone celebrations, and career resources. The third step emphasized professional development through networking events and industry workshops to enhance career readiness.

Evaluations in 2024 demonstrated notable improvements in student engagement and retention. Survey responses revealed a 35% increase in students reporting a strong sense of belonging, while participation in departmental activities rose by 42%. Students credited the hub with fostering connections with faculty and helping non-thesis Master's students identify committee chairs for culminating projects. Completion of programmatic paperwork rose from 4% to 62% among all cohorts combined. These changes coincided with a 47% decrease in withdrawal rates, underscoring the hub’s effectiveness in addressing isolation and improving program outcomes.

This session provides actionable insights and strategies for creating hubs for online programs. Attendees will leave with tools to foster more inclusive and engaging online environments. This session is ideal for student affairs administrators, program coordinators, and educators seeking to enhance the online student experience in agricultural and related fields.