Full Name
Erin Chiou
Position
Associate Professor of Human Systems Engineering
Institution
Arizona State University
Bio
Erin K. Chiou (she/her/hers) is an associate professor of human systems engineering at The Polytechnic School, part of the Ira A. Fulton Schools of Engineering at Arizona State University. Her research focuses on human-automation interaction, job design with information and communication technologies, and trust in sociotechnical systems. Dr. Chiou’s multi-disciplinary and team-based research addresses complex work domains like education, healthcare, and defense. Recent research projects have been supported by the Department of Homeland Security, the National Science Foundation, the National Institutes of Health, and the Chief Digital and Artificial Intelligence Office. Dr. Chiou has served as a member of the Diversity and Inclusion Committee for the Human Factors and Ergonomics Society, including as chair for two years, and was a recipient of the society’s inaugural Inclusion Award in 2024. She is a co-editor of Advancing Diversity, Inclusion, and Social Justice Through Human Systems Engineering (2020), a winner of the Outstanding Academic Title recognition by Choice for the 2020 Open and Affordable Textbook Award from Rutgers University Libraries. Dr. Chiou is also an associate editor for the Journal of Cognitive Engineering and Decision-Making. She has served as a reviewer and committee member for several National Academies of Sciences, Engineering, and Medicine efforts, including as a member for the consensus study on Human-AI Teaming: State-of-the-Art and Research Needs. Chiou received her M.S. and Ph.D. in industrial and systems engineering (human factors and ergonomics) from the University of Wisconsin–Madison, where she was a National Science Foundation Graduate Research Fellow.
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