Jonathan Wisco - Boston University Chobanian & Avedesian School of Medicine
Providing constructive feedback is one of the most influential contributions faculty can make to a learner’s long-term development and success. Sharing feedback--especially critical feedback--however, can be challenging because it can provoke an uncomfortable emotional response in all parties. Educators often report feeling discomfort during feedback interactions due to limited training, a lack of confidence, and concerns about how the recipient may react to the feedback. Learners often report feeling attacked or judged or express frustration that the feedback they are receiving is unhelpful, unfair, or inaccurate. This session aims to promote more positive and productive feedback interactions for all parties by introducing an inviting and collaborative approach. The highly interactive and fun session will introduce three obstacles to safe and productive feedback spaces and three tools designed to address and reduce these obstacles. Participants will hone their feedback delivering and receiving skills through role playing, improvisation, and small and large group discussions. The session will conclude with a brainstorming discussion about how to apply these tools and concepts in the participants’ professional lives and learning environments.
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