Frequently Asked Questions
If your question is not addressed below, please contact support@iamse.org for assistance
Click the magnifying glass (+) to expand each entry below.
How do I register my institution and give faculty access to the series?
How do I register my institution and give faculty access to the series?
- First please click the "Register" button above to begin your institution's registration.
- Complete the registration form as prompted.
This registration is only for the institution's admin and is used to collect payment. Faculty do not need to be added to your institution's registration on this platform.
- Once you have completed the form you will receive a confirmation email containing both a Zoom link and a Registrant ID. This information can also be found in the invoice/receipt.
This is the only information your faculty will need to receive access to the sessions.
- Distribute the Zoom registration link AND Registrant ID from your confirmation email/invoice/receipt.
The registrant ID is unique to your institution's registration and will be used to match your faculty to your paid registration. They must provide this number to receive the connection link.
- After following the Zoom registration link they will be asked to provide their basic contact information and the Registrant ID number you provided. Once they enter this information they will receive the connection information. This link does not change and can be used for the entire series.
IMPORTANT:
PLEASE DO NOT use the Zoom registration link yourself unless you plan to attend the live sessions.
The Zoom registration link is intended for attendee use only. If you plan to attend any of the sessions, you will also need to complete the Zoom registration.
My institution registered for the series but how do I get access?
My institution registered for the series but how do I get access?
You will need to contact the faculty member/admin at your institution that completed the registration for the series and request both the Zoom link and Registrant ID that they received in their confirmation email and invoice. If you are unsure as to who completed your institution's registration, please contact IAMSE support at support@iamse.org.
Once you follow the Zoom link and complete the form you will receive the connection information for the entire series. This connection link can be used for all sessions in the series and does not change.
I followed the Zoom link but I need a "Registrant ID" to continue. Where can I find that number?
I followed the Zoom link but I need a "Registrant ID" to continue. Where can I find that number?
- If you registered as an individual:
- Your registrant ID in the registration confirmation email, at the top of the invoice/receipt or on the registration confirmation page.
- Your registrant ID in the registration confirmation email, at the top of the invoice/receipt or on the registration confirmation page.
- If you are part of an institutional registration:
- The Registrant ID for your institution was sent to the faculty member who registered your institution for the series. It is located both in their confirmation email and at the top of the invoice/receipt. If you unsure of who registered your institution, please contact support@iamse.org for assistance.
Note: You will need to log in to view your invoice or confirmation page.
When will I receive the connection link for the sessions?
When will I receive the connection link for the sessions?
After completing your registration on this website, you will receive a confirmation email which contains a Zoom Registration link and your unique Registrant ID. Follow the Zoom Registration link and enter your basic contact information and Registrant ID as prompted. (Your Registrant ID can be found in the confirmation email, on the invoice/receipt, and on the registration confirmation page.)
The connection information will be available immediately upon completing the Zoom registration form. This link can be used for all sessions in the series and does not change.
I'm a member of IAMSE. Do I still need to register for the series?
I'm a member of IAMSE. Do I still need to register for the series?
Yes, all attendees must register and pay for the series to gain access to the weekly live sessions.
Pricing information can be found below:
- Individual IAMSE member: $270.00 USD
- Institutional IAMSE member: $600.00 USD
*If your institution has registered for the series please contact your university admin for the link and registrant ID provided to them in the confirmation email. If you unsure of who registered your institution, please contact support@iamse.org for assistance.
Why am I not receiving the member rate when I try to register?
Why am I not receiving the member rate when I try to register?
There may be a mismatch between the email you're using to register and the email address that is affiliated with your IAMSE membership. If you are a new member or if you have recently renewed your membership, please note that it can take up to 3 business days for updates to be reflected here.
Please double check that you're registering with the same email address. If the addresses match but you still aren't receiving the correct rate, please reach out to us at support@iamse.org for assistance.
Is there a discounted rate for student/trainee members of IAMSE?
Is there a discounted rate for student/trainee members of IAMSE?
If you are an IAMSE student or trainee member, please contact support@iamse.org for information about registering at no cost.
Can I register for individual sessions in the series?
Can I register for individual sessions in the series?
The option to register for individual WAS sessions is no longer available. You will need to register for the entire series even if you are not able to attend all of the sessions.
When do the live sessions take place?
When do the live sessions take place?
Sessions begin on Thursday, September 4th and end on Thursday, October 2nd. Each session in the series will begin at 12:00 PM Eastern Time.
Please make sure to verify the presentation time in your local time zone. Click the button below to visit a time zone converter tool.
What is the cancellation policy?
What is the cancellation policy?
IAMSE Webcast Audio Seminar series registrations are not eligible for a refund but can be transferred to another individual. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution as well as updating any contact information.
If would like to transfer your registration please contact support@iamse.org.
How do I reset my password?
How do I reset my password?
If you need to reset your password just click here.