Frequently Asked Questions
If your question is not addressed below, please contact support@iamse.org
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How do I register my institution and give faculty access to the series?
How do I register my institution and give faculty access to the series?
IMPORTANT: We have removed the requirement to add faculty/staff to your registration. Please read below for further details.
- First please click the "Register" button above to begin your registration.
- Complete the registration form as prompted.
This registration is only for the institution's admin and is used to collect payment. Faculty do not need to register themselves or be added to your institution's registration.
- Once you have completed the form you will receive a confirmation email containing a zoom link and a registrant ID.
This is the only information your faculty will need to receive access to the sessions.
- Distribute the zoom link AND registrant ID from your confirmation email.
The registrant ID is unique to your institution's registration and will be used to match your faculty to your paid registration. They must provide this number to receive the connection link.
- After following the zoom link they will be asked to provide their basic contact information and the registrant ID number from your registration. Once they enter this information they will receive the join link which can be used for the entire series.
This link does not change and can be used for the entire series.
My institution registered for the series. How do I get access?
My institution registered for the series. How do I get access?
Please contact your institution's admin and request the zoom link and registrant ID they received in their registration confirmation email. Once you have received it, next follow the zoom link and enter your basic contact information. You will then receive the connection information for the series. This connection link can be used for all sessions in the series and does not change.
You do not need to create a new registration on this site or be added to their existing registration.
I followed the zoom link but I need a Registrant ID. Where can I find that number?
I followed the zoom link but I need a Registrant ID. Where can I find that number?
You can find your registrant ID in your registration confirmation email, at the top of the invoice/receipt and on the registration confirmation page. If you are unable to locate this number, please contact support@iamse.org for assistance.
If you are part of an institutional registration please request the registrant ID from your university admin. It can be found in their confirmation email or at the top of the invoice/receipt.
Note: You will need to log in to view your invoice or confirmation page.
When will I receive the connection link for the sessions?
When will I receive the connection link for the sessions?
The connection information will be available immediately upon completing registration and can be found in the confirmation email.
You will be prompted to enter your basic contact information and registrant ID (found in the confirmation email, on the invoice/receipt, and the registration confirmation page). Once you provide this information you will be provided with a join link. This join link can be used for all sessions in the series and does not change.
Do I still need to register for the series as a member of IAMSE?
Do I still need to register for the series as a member of IAMSE?
Yes, all attendees must register and pay for the series to gain access to the live broadcast. Pricing information can be found below.
- Individual IAMSE member: $120.00 USD
- Institutional IAMSE member: $500.00 USD
*If your institution has registered for the series please contact your university admin for the link and registrant ID provided to them in the confirmation email.
Why am I not receiving the member rate when I try to register?
Why am I not receiving the member rate when I try to register?
There may be a mismatch between the email you're using to register and the email address that is affiliated with your IAMSE membership. If you are a new member, please know that our system can take up to three days to update new memberships.
Please double check that you're registering with the same email address. If the addresses match but you still aren't receiving the correct rate, please reach out to us at support@iamse.org for assistance.
Is there a discounted rate for student members of IAMSE?
Is there a discounted rate for student members of IAMSE?
If you are an IAMSE student member, please contact support@iamse.org for information about registering at no cost.
How can I register for individual sessions?
How can I register for individual sessions?
The option to register for individual WAS sessions is no longer available. You will need to register for the entire series even if you are unable to attend all of the sessions.
When do the live sessions take place?
When do the live sessions take place?
Sessions begin on Thursday, January 9th and end on Thursday, February 6th. Each session in the series will begin at 12:00 PM Eastern Standard Time.
The link and registrant ID needed to join each week can be found in your confirmation email and at the top of your invoice/receipt.
*If your institution has registered for the series please contact your university admin for the link and registrant ID.
What is the cancellation policy?
What is the cancellation policy?
IAMSE Webcast Audio Seminar series registrations are not eligible for a refund but can be transferred to another individual. If would like to transfer your registration please contact support@iamse.org.
How do I reset my password?
How do I reset my password?
If you need to reset your password just click here.