Frequently Asked Questions

My institution already registered and I need to gain access. How can I do that?
Need to register yourself under your institution's existing registration? Please reach out to the admin in charge at your university for the unique link to register. You MUST use that link to join under the pre-paid registration. If your registered through an institution you are on the wrong registration site.

I'm an IAMSE member but I'm not receiving the member rate.
Please make sure that you are registering with the same email address that is affiliated with your IAMSE membership. If you are still having trouble, please reach out to support@iamse.org.
 
When is each session presented?
Each sessions will begin at 12 PM Eastern on Thursday. Sessions run from January 4 - February 1, 2024. Connection information will be emailed the Monday before each session as well as two hours before each session begins.
 
What is the cancellation policy?

WAS registrations are not eligible for a refund but can be transferred to another individual if requested.
 
How do student IAMSE members get webinar access at no cost?

If you are an IAMSE student member, please contact support@iamse.org for details about registering at no cost.
 
How/When do I get the connection information?

Connection information will be sent the Monday prior to and two hours before the live broadcast. If you do not receive the connection information, please check your spam folder and contact us at support@iamse.org to have it sent to you again.
 
I'm an IAMSE Member. Do I still need to register for the series to gain access?

Yes. All attendees must register and pay for the series or individual sessions to gain access to the live broadcast. The cost for members and non-members can be found below.
 

How do I reset my password?
To reset your password, click here

 
How much do the webinars cost?
The current cost of the webinars are:
 
  Individual Registration  
  Member Non-Member
Per Session   $30 $55
Full Series $120 $240

 

  Institutional Registration  
  Member School Non-Member School
Per Session   $120 $250
Full Series $500 $750