Documenting and processing refuse violations is a time consuming task that requires a lot of resources in its current state. Once the city is alerted, then a city employee will do 1) a site visit, 2) take notes and pictures, 3) come back to the office and try to find property owner information, 4) create a Notice or Violation letter, 5) Print 2 letters for hand delivery to physical property and another by mail. This where the process loses momentum because there is not an efficient method to maintain and follow up on violations and gather metrics. For example, are these repeat offenders? Are there areas within the City that has more violations than other areas? With the use of Esri products, we have developed a workflow using their products in the ArcGIS Enterprise environment. We developed a Survey123 app for data collection. This also pulls in owner information behind the scenes. Webhooks then pull data for Violation Letter creation and a Web App for managing the violations.