Why did I not receive the member rate when I tried to register?
It’s possible we haven’t yet received your membership dues. If you sent your dues but your registration rate isn’t reflecting this, check with the WVSPS office at wvsps@wvsps.org. If you have not yet sent your dues, you can renew your membership here.
You may also be registering with a different email address than what we have on file. The system will not recognize you as an active member. Be sure to use the *same* email address for your registration that you have registered with your WVSPS membership.
What is the cancellation policy?
We will not be offering refunds for this event.
Where can I get the handouts?
All of the handouts will be made available to you for free as PDFs and will be emailed to you one week before the symposium. They will also be posted to the symposium website.
I can only attend part of the event – Do I still need to pay the entire fee?
Yes, you must pay the full price even if you only intend to stay part of the day. We do not currently offer half-day rates.
Do you share my email address?
No, we do not give out contact information without your express permission.
How can I request an invoice/receipt?
You can request an invoice completing your registration and by clicking here! You can also request one directly from the WVSPS Admin office by emailing wvsps@wvsps.org.
What will be the format of the symposium?
The symposium is a fully face-to-face event with no virtual components.
Where is the Symposium being held?
DoubleTree by Hilton, Huntington 1001 3rd Ave. Huntington, WV 25701.
Where can I obtain the schedule?
Your schedule is listed in the confirmation email you received after registering online or you may view theschedule here.
Where are some local restaurants that I can get lunch on Thursday?
