Frequently Asked Questions

  • Question: What is the room rate?
    • Answer: The room rate is $189 per room per night during the 2019 IAMSE Meeting. Additional persons can be added to each room for $20 per person per day.
       
  • Question: Why am I not getting the correct rate when registering?
    • Answer: Your membership may be listed under a different email address than the one you are trying to use to register. Check and make sure that you are using the same email address for both.  Please note that newly-registered members will not reflect the members-only pricing for up to 3 business days after their registration with IAMSE. You may also choose to join IAMSE during your event registration for only $25.00. 

 

  • Question: Are meals included with my registration fee?
    • Answer: Yes, meals are included with your registration fee with the exception of the Monday night Gala Dinner. That is an optional fee.
       
  • Question: Why do I have to pre-register for sessions?
    • Answer: We ask that you pre-register for sessions to allow presenters to have an accurate headcount for their sessions. Many presenters tailor their sessions for the amount of registered attendees. It also ensures that they will have sufficient materials. 

 

  • Question: Can I switch sessions after I’ve registered?
    • Answer: Yes, you can switch sessions after you have registered. To modify your registration, please click the "Modify Existing Registration" button at the bottom of any conference website page to log in. You will need to enter your email address and password you set up during registration to modify your reigstration. If you do not remember your registration password, please email support@iamse.org to have it reset.

 

  • Question: I can only attend part of the conference – do I still have to pay for the whole conference?
    • Answer: Yes, you must pay the full registration fee even if you only intend to stay part of the day.

 

  • Question: Can my guest attend sessions?
    • Answer:  No. The guest fee only covers the cost of meals and attendance at the plenary sessions. If your guest wishes to attend other sessions, they must pay the full registration rate.

 

  • Question: What’s the cancellation policy?
    • Answer: Your registration fee, less a $100 US administrative fee, will be refunded when the IAMSE Office receives written notification before March 15, 2020. Substitutions can be made. No refunds will be made after April 1, 2020.

 

  • Question:  Will a laptop be provided?
    • Answer: Laptop computers will be provided for workshop presenters. Please bring your presentation on a USB drive.

 

  • Question: How do I obtain my receipt?
    • Answer: Once you've completed your registration, you can click the "Invoice" button on the final page. If you completed your registration previously, you can click "Modify Registration" at the bottom of this page and click the "Invoice" button on the final page. You can also request one directly from the IAMSE office by emailing support@iamse.org.

 

  • Question: How do I register as a student?
    • Answer: If you are a student registering for the IAMSE Meeting and would like the discounted student rate, please email a letter from your dean or department chair on university letterhead stating that you are a student to support@iamse.org.

 

For International Travelers:

 

  • Question: What is the local time Zone?
    • Answer: Denver, Colorado is located in the Mountain Standard Time Zone.

 

  • Question: What is the local currency?
    • Answer: Local currency is the Malaysian ringgit. Tipping is not customary.

 

  • Question: What is the outlet voltage?
    • Answer: Malaysian electrical outlets 240 volts, 50Hz. Make sure to bring your converter!
       
  • Question: What’s the cancellation policy?
    • Answer: IAMSE will not be offering refunds for cancelled registrations.
       
  • Question:  Will a laptop be provided?
    • Answer: Laptop computers will be provided for workshop presenters. Please bring your presentation on a USB drive.
       
  • Question: How do I obtain my receipt?
    • Answer: Once you've completed your registration, you can click the "Invoice" button on the final page. If you completed your registration previously, you can click "Modify Registration" at the bottom of this page and click the "Invoice" button on the final page. You can also request one directly from the IAMSE office by emailing support@iamse.org.